As a group, you have to make a decision together. The three steps of the Triple C Method provide a precise decision method.
Whether you are a self-managing group, a Works Council or management board, sometimes you need to make decisions that are supported by everyone. For transparent decision-making, follow the three steps of the Triple C Method: Collect, Consider and Conclude.
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a heads-up
If you use this method for the first time (or the second time), you may get very impatient during the 'Collect' step … you think or feel things are progressing very slowly. So be warned: there are three steps, but they don't all take the same time.
The first step, Collect, can take over three-quarters of the time for the Triple C Method. So, if you're working with the Triple C Method for an hour, three-quarters of that time can be spent on Collecting. But have faith, it will all work out in the end! There is only one way that works faster than the Triple C Method: if 'the boss' decides for the whole group without explanation or consultation.
Collecting means sharing information without judgment
Gather all the information (emails, documents, letters, reports, press releases, etc.) on the subject and allow everyone in the group to read and understand it. In this phase, you will share all the information you have or can obtain.
Very important: please refrain from making a judgment during this phase! You should not have any opinion on the subject, question, person or action at this stage. You should only ask questions to complete your picture of the situation. You share all the information you have with the entire group.
Collecting: the questions
Talk to each other. Use the following questions as an example:
- which sources and documents have been consulted?
- do we have all the referenced reports and documents?
- what is the current situation?
- what is the desired situation (as described in the document)?
- who came up with the idea?
- what do others think?
- what are the alternatives?
- has someone thought of this before?
- what is the reason we are doing it?
- are there any rules and laws?
- what does the process look like so far?
- what are the process steps after this one?
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